Intelligent CHATBOTS

Bots that chat with customers and fulfill back-office requests

Reduce manual service effort 50% by offloading repetitive inquiries to AI-powered chat bots.

  • Customer initiates
    conversation
  • Chatbot collects info to
    understand request
  • Chatbot kicks off tasks in
    back-office applications
  • Chatbot brings in human
    agent to assist if necessary
  • Customer request
    resolved

Automate front-to-back-office
fulfillment

Improve customer
experience

Provide omni-channel access

SmartCrowd

Automate the sourcing, training, and management of crowdsourced, vendor, and FTE workers

Smart Process Automation (SPA)

Automate at the process level through RPA bots, Cognitive bots and built-in workflow, OCR, and analytics

READY TO AUTOMATE?