Do’s and Don’ts of RPA Journey in your organisation

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Basically, RPA is Robotic Process Automation; it provides robots that can be used to automate the business process partly or completely in companies.

And RPA perspective seems bright: as in early 2024, a global RPA market value of $ 8.75 billion is expected to be increased. This increase is obvious since the advantages of RPA are surprisingly great: since offshore business process optimization costs can be reduced by 10%-30% and onshore business process optimization by as much as 35%-65%. Due to the cost efficiency characteristic in RPA definitely the demand for RPA will increase.

But how to implement RPA to get the best possible results and fewer RPA failures? We at Feat systems have assembled the most important dos and don'ts in RPA implementation:

Do: Develop a vision for success

As the beginning step, many business companies should have a developed vision and adjusted overall strategy. It’s most important to achieve the goals of your own organization by the means of Conceptualise the RPA project. Have to define key business processes to automate and outline of how RPA can change processes and improve business performance overall. 

Do not: Do not underestimate the scope of the RPA project

RPA projects are not menial projects. Before and during implementation, various considerations and analysis must be included: Which tools are selected? What about infrastructure, governance and security, business collaboration, and change management?

Do: Ensure the safety and reliability of robots through quality inspection check

Throughout the RPA lifecycle, quality should always be examined to build and deploy secure and adaptable robots for production. This can be achieved by the first practice test of the robot. This will ensure that can robots comply with all the established guidelines of the company when scaling. However, this may also include rules and regulation-guidelines for security, IT, or data. 

Do not: Or Never implement an RPA project without making an existing change in management program

Initiating RPA is a major alteration project: without a clear strategy for change management, the entire management organization will be left unsettled. Therefore, you should establish a change management process before the implementation of RPA that reflects systems and business changes in operational processes.

Do: Develop a plan for the first use of the robot

The test and production processes generally show differences that business optimization can only be possible with the use of the robot. The first mission tasks can give RPA team time to train the robots without interrupting the delivery of the process since the manual operation can be continued in parallel. 

Do not: Test your robots before using them

Initial testing ensures that robots are actually ready for the production environment. To do this, the robots should be certified against the original requirements with department members of Subject Matter Experts (SMEs). To pass this test robots must behave as expected so that they provide the maximum benefit to the business process and arouse confidence of optimization in the organization as a whole.

Do: Start by recording the current performance of the processes

Before automating the business processes, the current performance of the processes should be recorded. This will help to realize the advantages of RPA and the optimization of the RPA robots. The processes are then re-arranged on the basis of feedback and the data of the overall digital workforce and it’s calculated - and aligned again.

Do not: Dedicate the workforce to RPA

The entire organization should be involved in the implementation of the RPA project. Informing all the employees in the organization, and not just the teams involved in the RPA project, just to ensure wide support and generate a good pipeline of business processes for automation.

We at Feat Systems follow unique RPA Implementation methodology which we call it as RAPID DIGITAL LAB and we use in-house developed tools such as Process Assessment Tool (PAT) to overcome failure modes.

PAT analyses the business processes which you want to automate, anywhere, anytime.

It gives recommendations on business processes that need RPA implementation in your company.

It can deliver immediate results on process Eligibility, Complexity, ROI & Priority. 

Thank you for reading this article, please share your views in comments.

Hiren Panchani


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